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You, the patient, are our top priority. Every effort is made to accommodate your needs:

Contacting us:

We answer your phone call immediately and in person; there is never a need to push a series of buttons when the office is open. When we are closed, I can be reached by text, email or a video session for an urgent problem.

When you need a visit with me:

When you need care we schedule you at YOUR earliest convenience; we can see you on the same day if your problem needs urgent attention. We schedule our patient flow so that we see you on time; there are no wasted hours in the waiting room. Once in my consulting room, we give you ample time to explain your issue and help you form a reasonable plan after examining you before you leave.

When you need or prefer a home visit:

I make home visits if you feel to ill to leave home. You can also schedule a zoom visit if that will be sufficient for your needs.

When you are in another geographic area and need emergency care:

I am always available to speak to the physicians caring for you in an emergency room in the event that you are not close enough to come to my office.

Referral to a specialist:

If you need a specialist to help address your issue, we will choose one with you; if you can only utilize someone in your insurance plan, we will review the choices with you. Once the specialist is identified, we help you make the appointment with that doctor before you leave our office. Once a specialist has completed his/her assessment, we will personally review the recommendations with you.

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FAQ

You have questions, we got answers

How quickly can you expect your questions and requests to be addressed by Dr. Legato and her team?

Dr. Legato and her team aim to address your questions and requests on the same day. They strive to provide efficient and personalized attention, ensuring that you receive timely responses to your inquiries.

A: Dr. Legato and her team ensure prompt access to their office through the following measures:

  • Your call during office hours will be answered immediately by a live person.
  • Any messages for any team member will be delivered within the hour.
  • In general, Dr. Legato is available 24/7 for urgent matters.
  • Your questions and requests will be answered on the same day.

A: Dr. Legato and her team prioritize appointment times by making sure they see you on time for your scheduled appointment. This helps to minimize waiting time and ensures efficient service.

A: In addition to office visits, Dr. Legato and her team offer the following services:

  • Home visits when required: They will come to your home if necessary, ensuring continuity of care.
  • Video sessions: They provide the option of virtual appointments through video sessions, allowing for remote consultations when appropriate.

A: Dr. Legato and her team aim to address your questions and requests on the same day. They strive to provide efficient and personalized attention, ensuring that you receive timely responses to your inquiries.

A: Dr. Legato's research in gender-specific medicine focuses on understanding and addressing the unique health needs and differences between men and women. Dr. Legato is expanding her research to include the effects of space exploration on men's and women's bodies. This indicates her interest in understanding how space travel impacts health and physiology in a gender-specific manner.

A: No, we do not participate in Medicare.

A: We will provide you with a statement of charges that you can submit to your insurance company for reimbursement.

A: We can assist you in facilitating insurance approval for any procedures that require precertification.

A: Patients are required to sign a contract regarding the cancellation policy.

A: All cancellations of scheduled office visits must be made two business days in advance.

A: If you fail to cancel your office visit at least two business days in advance, a cancellation fee of $250.00 will be charged to you.

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